Hydro-Quebec
Timeline of my Experiences
Hydro-Quebec
SAP Migration
Desjardins
CI/CD New Implementation
Tink | ViaRail
Evolution of the Ticketing Platform and Front-End Implementation
Ubisoft
SRE Implentation in Backend Services
SITAONAIR
End-Of-Line and Evolution | AIRCOM Server
WorkJam
Redefined Ideation Process | Implement Kronos Backend
LexisNexis
Relaunch Flagship Product | Reviving Revenue
iProspect
Team Optimization & Project Delivery
Frank And Oak
Launch and Support of the Business Model
Beyond The Rack
ERP Relaunch
Sid Lee
Project Delivery
Cognicase
Database Specialist
Hydro-Quebec
HYDRO-QUÉBEC - Agile Project Manager | ScrumMaster
As the Senior ScrumMaster in the PMO offfice for one of the largest SAP migrations of 2024, a groundbreaking project valued at over $100 million, I played a pivotal role in ensuring we delivered on time and within budget.
Leveraging my agile expertise, I ignited collaboration among 11 agile squads with over 250 resources, driving efficiency and innovation. Through proactive communication, I swiftly removed blockers and prioritized tasks, enabling clear visibility into our progress for project leadership.
My commitment to aligning initiatives fostered seamless coordination among project managers, making a significant impact on the successful execution of this transformative migration project.
- Strategic Leadership:
Drive alignment of project initiatives with organizational goals across SAP, Workday, and Salesforce. - Executive Liaison:
Act as the primary contact between project teams and executives, ensuring effective communication and swift resolution of issues. - Operational Efficiency:
Oversee the performance and workflow of cross-functional teams (250+ professionals), including architects, analysts, and stakeholders. - Project Planning and Execution:
Develop actionable project plans and execute strategies that ensure successful delivery and organizational growth.
- Stakeholder Management:
Build and maintain strong relationships with key stakeholders, aligning project deliverables to meet business objectives. - Risk Management:
Proactively identify and address risks and issues, minimizing impact on project timelines and outcomes. - Performance Coaching:
Mentor team members to promote best practices and drive continuous improvement in project delivery. - Data-Driven Decision Making:
Leverage data and insights to inform project strategies and enhance overall performance.
Desjardins
DESJARDINS - Agile Project Manager | Product Owner
As Product Owner, I empowered the team by fostering alignment around our shared goals and driving the Program Increment (PI) planning process, ensuring our team priorities were closely aligned with organizational objectives.
I cultivated a collaborative environment that encouraged initiative and innovation. Through open communication and a clear vision, guiding the team in navigating challenges and focusing on delivering impactful results, significantly contributing to the overall success of the project.
- Facilitate participation in PI Planning for backend and CI/CD services teams, ensuring alignment and strategic focus.
- Optimize the performance of my two teams by leveraging individual strengths to maximize overall value creation.
- Implement a Scrum approach with short sprint cycles, effectively resolving long-term challenges faced by the CI/CD team.
- Collaborate closely with the Release Train Engineer (RTE) to orchestrate various release phases, ensuring the seamless delivery of two successful releases.
- Utilize my leadership skills and proactive problem-solving abilities to address issues swiftly, significantly contributing to the success of our deliverables.
Tink
TINK- Agile Project Manager | ScrumMaster
As Project Manager and ScrumMaster for the front-end development of one of Canada’s largest digital transformation projects at ViaRail, I led a diverse team of 30 professionals, including developers, UI specialists, and architects.
My role involved providing strategic visibility to both the client, ViaRail, and the directors at Tink, ensuring clear communication and alignment throughout the project.
By fostering collaboration and maintaining agile methodologies, I was instrumental in driving the project forward, delivering high-quality outcomes that met client expectations and enhanced operational capabilities.
- Resource Management:
Managed a team of over 30 resources at Tink, overseeing effective communication, coordination, and professional development. Fostered a collaborative environment that drove operational efficiency and high performance. - Stakeholder Engagement:
Acted as the primary liaison between clients and third-party consultants. Facilitated alignment on project objectives and swiftly addressed any issues to maintain project momentum and client satisfaction. - Agile Project Leadership:
Led strategic initiatives in SAP, Workday, and Salesforce implementations, ensuring that agile methodologies were integrated with organizational goals for optimal project delivery and business value.
- Issue Resolution:
Served as the key point of contact for identifying and resolving project blockers. Proactively managed challenges to ensure projects remained on track and delivered on time. - Value Optimization:
Developed and implemented strategies focused on enhancing team productivity and delivering effective solutions. Championed continuous improvement initiatives that contributed to sustainable project success.
Ubisoft
UBISOFT - SRE Specialist | Project Manager
As the Agile Project Manager specializing in Site Reliability Engineering (SRE), I led the development, communication, and approval of the SRE/Pipeline roadmap within a three-month timeframe.
This initiative involved collaboration with more than seven teams, significantly enhancing product management processes for Ubisoft’s game services (Harbour).
The project positioned the organization for improved performance and delivery excellence, ultimately contributing to better service reliability and user satisfaction.
- Transition Leadership:
Drove the organization’s transition to a cloud, PaaS, and SaaS-first strategy, overseeing the decommissioning of legacy systems and the introduction of innovative product offerings. - Strategic Roadmap Development:
Developed and championed a comprehensive product vision and multi-year roadmap, ensuring alignment with organizational objectives and adapting to evolving business needs.
- Performance Management:
Led seven teams in defining and implementing key performance indicators (KPIs) to enhance operational efficiency and promote the adoption of Site Reliability Engineering (SRE) principles across the organization. - Product Management Standardization:
Institutionalized a new rhythm for product management that established standard practices within Ubisoft, driving consistency and effectiveness.
SITAONAIR
SITAONAIR - Senior Product Manager | Project Manager
As Senior Product Manager, I spearheaded a strategic transformation by shifting from a technology-focused vision to a user-centric strategy. This transition drove significant global product adoption and enhanced customer satisfaction, solidifying our competitive edge.
I successfully managed the end-of-life phase of our main product, onboarding major customers to the new version while addressing compliance requirements from FIA and IATA.
My efforts in change management ensured a smooth migration for leading airlines, positioning our offerings to meet evolving market demands.
- Strategic Leadership:
Defined and executed the strategic direction for the flagship product, fostering global alignment around a user-centric roadmap that drives organizational objectives. - Backlog Management:
Led the creation and prioritization of the product backlog, ensuring that initiatives aligned with market demands and customer expectations across North America, Europe, APAC, and the African market.
- Global Market Engagement:
Successfully navigated and adapted strategies to operate across diverse markets, including North America, Europe, APAC, and Africa, enhancing our ability to meet varying customer needs and regulatory requirements. - Seamless Integration:
Led the implementation of product offerings from two acquisitions into our existing solution, ensuring continuity of service and minimal disruption to current products and markets, thereby maintaining customer satisfaction and trust.
SITAONAIR
WORKJAM - Project Manager | ScrumMaster
- Customer Collaboration:
Partnered with clients to identify and address business needs, translating insights into a prioritized product backlog that aligns with strategic development objectives. - Executive Collaboration:
Worked closely with executive leadership to align product roadmap decisions with organizational goals, assessing market impact and customer value to ensure strategic alignment.
- Engineering Leadership:
Led a team of 12 engineers focused on the platform's core architecture, ensuring alignment with business objectives and upholding technical excellence during the integration of our solution with Kronos. - Integration Management:
Oversaw the integration of four acquisitions and the merging of key business units from Kronos into WorkJam, integrating teams and processes to create a cohesive product offering.
Lexisnexis
LEXISNEXIS- Product Manager
- Strategic Development:
Collaborated with Managing Directors to define and develop the product strategy for the segment, ensuring alignment with organizational objectives. - Workshop Facilitation:
Directed customer workshops to identify product pain points and explore improvements to our value proposition, fostering a deeper understanding of client needs. - Business Development Support:
Provided ongoing support to the business development team in closing and extending opportunities, ensuring alignment with product strategy.
- Stakeholder Engagement:
Represented the voice of the sector in product management meetings to ensure that stakeholder insights and needs were captured and addressed. - Flag Product Leadership:
As product manager for the Canadian flagship product, I spearheaded Quicklaw's migration to new technologies, enhancing support for customers, sales teams, and development groups to increase adoption rates. - Revenue:
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Lexisnexis
Lexisnexis
Consultant - Project Manager | Agile Practioneer
- Led diverse customer projects as a freelance ScrumMaster and Project Manager, facilitating agile ceremonies and ensuring effective team collaboration.
- Customized project management methodologies to meet unique client needs, driving successful project delivery across various industries.
- Managed stakeholder communication and expectations, providing regular updates and addressing concerns to ensure alignment and satisfaction.
- Implemented performance metrics and feedback loops to continually improve team productivity and project outcomes.
- Fostered a culture of continuous improvement, encouraging team members to identify challenges and pursue innovative solutions.
Clients
